Privacy Policy

Last Updated: [23 July, 2026]

At Artifact & Co ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, artifactandco.com (the "Site"), and purchase products from us.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing address
Shipping address
Payment-related information (processed securely through third-party payment providers)

Technical Information

IP address
Browser type and version
Device information
Pages visited on our website
Time and date of visits
Cookies and similar tracking technologies

2. How We Collect Information

We collect information when you:

Place an order on our website
Subscribe to our newsletter
Contact us through forms or email
Browse our website through cookies and analytics tools

3. Why We Collect Information

We use your information to:

Process and fulfill orders

Arrange product manufacturing, order fulfillment, shipping, and delivery through our trusted print-on-demand and logistics partners.

Communicate regarding orders and customer support requests
Improve our website and customer experience
Send promotional emails (only if you have opted in)
Prevent fraudulent transactions and maintain website security
Comply with legal obligations

4. Third-Party Services

To operate our business, we may share necessary information with trusted third parties, including:

Wix – website hosting and e-commerce platform
Merch Factory – Print-on-demand manufacturing and order fulfillment
Shipping partners (such as Delhivery, Blue Dart, Xpressbees, Shadowfax, Amazon Shipping, or similar logistics providers) – Order delivery
Razorpay – payment processing
Google Analytics – website analytics and performance monitoring

These providers have access only to the information required to perform their services.

5. Payment Information

Payments are securely processed through trusted third-party payment providers such as Razorpay. Artifact & Co does not store or have access to your complete credit card, debit card, or financial account information.

6. Cookies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

7. Marketing Communications

If you subscribe to our newsletter or consent to receive promotional communications, we may send updates regarding new products, offers, and announcements.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information
Withdraw consent to marketing communications
Request information about how your data is processed

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

12. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Artifact & Co
Email: hello@artifactandco.com
Website: https://artifactandco.com