Shipping Policy
Last Updated: [23 July, 2026]
Thank you for shopping with Artifact & Co. Every product at Artifact & Co is printed on demand after your order is placed. This allows us to reduce waste, maintain product quality, and create each item specifically for you.
Order Processing
All orders are processed within 2–4 business days. During periods of high demand, holidays, or promotional events, processing times may be slightly longer.
Once your order has been printed and prepared for shipment, you will receive a confirmation email with tracking information, where available.
Estimated Shipping Times
Estimated delivery times begin after the order has been processed.
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Metro Cities: 3–5 business days after dispatch
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Other Locations: 5–8 business days after dispatch
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Remote Areas: 8–12 business days after dispatch
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Please note that these are estimated delivery windows and actual shipping times may vary depending on the destination, customs processing, carrier delays, weather conditions, or other factors outside our control.
Shipping Rates
Shipping charges are calculated at checkout based on the destination, order weight, shipping method, and applicable taxes. Cash on Delivery (if offered) may include an additional handling fee.
Order Tracking
Once your order is dispatched, you will receive an email containing your tracking number. Tracking updates may take up to 24–48 hours to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of purchase. Artifact & Co is not responsible for delays, lost packages, or additional charges resulting from incorrect or incomplete addresses.
Address changes can only be requested before an order has been dispatched. Once shipped, we are unable to modify the delivery address.
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If you notice an error in your shipping information, please contact us as soon as possible at hello@artifactandco.com. While we will do our best to accommodate changes, we cannot guarantee modifications once an order has entered production.
Lost, Delayed, or Damaged Shipments
If your order arrives damaged, contains a manufacturing defect, or is marked as delivered but has not been received, please contact us within 3 days of the delivery date. Include your order number and photographs (if applicable), and we'll work with our fulfillment partner to resolve the issue.
Courier Partners
Orders are fulfilled through trusted logistics partners, including Delhivery, Blue Dart, Xpressbees, Shadowfax, Amazon Shipping, and other service providers depending on destination availability.
Force Majeure
Artifact & Co is not responsible for shipping delays caused by customs, weather conditions, natural disasters, strikes, government actions, or other circumstances beyond our reasonable control.
Contact Us
If you have any questions regarding shipping or your order status, please contact us at:
Artifact & Co
Email: hello@artifactandco.com
Website: www.artifactandco.com